Ank99 Privacy Policy — Your Data Is a Sacred Trust in Our Hands
This page clearly and transparently explains every aspect of how we carefully store and protect the information you provide on the ANK99 platform. In accordance with our privacy policy, we promise that your personal information will never be misused or shared with third parties.
Why is ANK99 the best at protecting your privacy?
Our Privacy Policy isn't just words on paper — we back it up with technical safeguards to ensure your data stays secure at all times.
Advanced Encryption Technology
All user data on ANK99 is protected through 256-bit SSL encryption. From banking transactions to personal information — everything is kept behind a powerful digital barrier that is virtually impossible for hackers to breach.
Identity verification privacy
Copies of your national ID, passport, or driving licence submitted during the KYC process are used solely for registration verification. This information is never shared with or sold to any third party — that is an unwavering principle at ank99.
Secure Data Storage
Ank99's servers operate in accordance with international security standards. Regular daily backups are performed, and any unusual server activity triggers an automatic alert. Your data is stored in a secure, encrypted environment.
Cookie and tracking transparency
Ank99 uses cookies solely to enhance user experience and maintain login sessions. We do not engage in any aggressive tracking. You can manage or delete cookies at any time through your browser settings.
Ability to update and correct information
If you believe any information in your account is incorrect, you can update it directly from your profile settings. If for any reason you are unable to make changes, please contact our support team and we will resolve the issue within 24 hours. This is your legal right.
Right to delete account
ANK99 grants every user the "right to be forgotten". If you wish to close your account for any reason, simply contact support and we will permanently delete your data in accordance with our policy — it will not be retained in any backup.
Introduction and Scope
ANK99 is a trusted online betting and gaming platform committed to delivering the best gaming experience for Bangladeshi users. We believe that transparency is the foundation of trust — and an important part of that transparency is our privacy policy.
This ank99 Privacy Policy document applies to our website ank99.com, any associated mobile applications, and all related services. By reading this policy, you will understand:
- What Information We Collect From You at Registration and Beyond
- How We Use the Data We Collect
- How long your information is stored
- Your Rights Over Your Personal Data
- How we do or do not share information with third parties
What Information We Collect
ANK99 collects only the information that is strictly necessary to provide its services. We never request unnecessary or excessive data. A detailed breakdown by category is provided below:
1. Information provided directly at the time of registration
- Full Name: For account verification and transaction documentation
- Email address: For login, notifications, and support communications
- Phone Number: For two-step verification and emergency contact purposes
- Date of birth: For the legal obligation to verify that users are 18 years of age or older
- Residential Address: To Complete the KYC Process
- Password: Stored in hashed form only and can never be read directly
2. Identity Verification (KYC) Documents
- Scanned copy of National ID (NID) or passport
- Utility bill or bank statement for proof of address
- Selfie or liveness check (in certain cases)
3. Automatically Collected Technical Information
- IP Address & Device Type (Desktop/Mobile)
- Browser Name & Version
- Login time and location (for fraud prevention purposes only)
- Session Cookies and Performance Cookies
- Analytics data on which pages of the website you visited and for how long
4. Financial Information
- Payment method details (e.g. bKash/Nagad/Rocket number)
- Transaction History & Amount
- Withdrawal Request Details
How We Use the Information We Collect
Ank99 uses your data for specific, lawful purposes only. Each purpose is clearly outlined below:
To create accounts, process transactions, store betting history, and pay out winnings.
To prevent fraud, money laundering, and unauthorized access, and to detect any suspicious activity.
To meet licensing authority requirements, assist with legal investigations, and fulfill age verification obligations.
To respond quickly to support requests, resolve account issues, and provide personalized assistance.
To analyze your play patterns and provide relevant game recommendations, personalized offers, and bonuses.
To identify problematic gaming patterns and, where necessary, to provide self-exclusion or limit-setting options.
Sharing Information with Third Parties
Ank99 never sells your personal data to marketers or advertisers. However, limited information may be shared with trusted third-party service providers as necessary to operate the platform:
| Type of Third Party | What information is shared | Purpose |
|---|---|---|
| Payment gateway | Transaction Amount & User ID | Deposit and withdrawal process |
| KYC Verification Services | Copy of ID Document | Age and Identity Verification |
| Game software provider | Anonymous Session Data | Gameplay technical performance |
| Cloud hosting provider | Encrypted Database | Secure Data Storage |
| Law Enforcement Agencies | In accordance with a court order | Fulfilling Legal Obligations |
Cookie Policy
On the ANK99 website, a cookie is a small text file stored in your browser. It helps remember your identity and improve your browsing experience. We use four types of cookies in total:
Used for login sessions, security tokens, and gaming functionality. The website cannot operate without these. Cannot be disabled.
To understand which pages receive the most visits and where issues may arise. Data is anonymized and can be disabled in your browser.
To remember your language, time zone, and display preferences. Your previous settings will be automatically restored the next time you log in.
Used to display relevant promotional offers. Entirely optional. Can be turned off at any time from cookie settings.
Data Retention Period
Ank99 does not retain data for longer than necessary. Retention periods differ depending on the type of information:
While the Account Is Active
Profile information, login history, and gaming records are retained for as long as your account remains active.
5 Years After Account Closure
Financial transaction records must be retained for up to 5 years due to legal and regulatory obligations.
KYC documents — up to 7 years
Retaining identity verification documents for up to 7 years is legally required under licensing authority guidelines.
Support Chat — 3 Years
Support conversations are retained for up to 3 years for quality assurance and dispute resolution purposes.
Cookies — 30 days to 2 years
Cookie duration varies by type. Session cookies are deleted as soon as you close your browser, while others expire after a set period.
Your Legal Rights
Under international data protection laws (including GDPR), you have certain fundamental rights over your personal data. ank99 respects and upholds these rights:
You may request to view all the information we hold about you. Contact our support team and we will provide the data within 30 days.
You can correct any inaccurate or outdated information. To update your name, address, or contact details, use your profile settings or reach out to our support team.
You may request the deletion of any data that does not need to be retained beyond legal obligations. Action will be taken within 30 days of the request.
You may object to the use of your data for marketing purposes. To opt out of email marketing, click the "Unsubscribe" link at the bottom of any email.
You may request to download your data in a standard, machine-readable format (CSV or JSON).
Protection of Minors
ANK99's services are strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to open accounts.
Date of birth verification is mandatory during our registration process. Age is also confirmed through identity documents during the KYC process. If we become aware that a minor has registered on our platform, then:
- The associated account will be suspended immediately
- All collected data will be permanently deleted
- Any transaction will be reviewed in accordance with the applicable policy
If parents suspect that their child is using ANK99, please notify our support team — we will take prompt action.
International Data Transfers
Some of ank99's third-party service providers may be located outside Bangladesh, which means your data could be transferred internationally. However, we ensure that:
- All international transfers are protected by industry-standard encryption
- The recipient country or organization ensures adequate data protection
- Appropriate safeguards are in place, including Standard Contractual Clauses (SCC)
- The use of transferred data remains within the scope of this privacy policy
Privacy policy change notification
Ank99 may update this Privacy Policy from time to time. Changes may arise due to:
- New legal or regulatory requirements
- Introduction of New Services or Technologies
- Improving the Platform Based on User Feedback
- Updates to security procedures
Whenever significant changes are made, we will notify you by:
- A notification will be sent to the registered email address
- We will display a clear notice on the website
- We will update the "Last Updated" date at the top of this page
Continued use of our services after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, please close your account and notify us.
Contact and complaints
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact our Data Protection team.
Once we receive your request, we will:
- We will send a confirmation of receipt within 3 working days
- We will provide a detailed response within 30 days (complex matters may take up to 60 days)
- We will verify your identity where necessary
Quick Navigation
Security standards
Frequently Asked Questions
Here you will find direct answers to the questions most frequently asked by ANK99 platform users.
Play with peace of mind — ANK99 keeps your information safe
You've read our Privacy Policy — and you can see just how transparent and responsible ank99 is. Register now and start your journey on Bangladesh's most trusted online gaming platform.
For ages 18+ only. Please play responsibly.
How safe is your information at ANK99?
Take a quick look at the technical measures we implement.
Technical Security Measures
An OTP is sent to your phone at login, so even if your password is compromised, unauthorized access to your account is prevented.
Passwords are never stored in plain text — only a one-way hash is kept, meaning ank99 itself has no access to your actual password.
Any unusual server activity — such as multiple failed login attempts or abnormal traffic — is detected and flagged immediately.
Encrypted backups are automatically taken daily to separate locations to ensure data is not lost in the event of any disaster.
Third-party security experts regularly conduct penetration tests on ANK99's systems to identify vulnerabilities.
Biometric Login support
Log in easily and securely on the ANK99 mobile app using your fingerprint or Face ID. No need to type a password.
Suspicious location alert
If a login attempt is made on your account from an unfamiliar country or device, an immediate email alert will be sent to you.
Automatic Logout
You are automatically logged out after a set period of inactivity. This keeps your account secure on public or shared devices.
Data breach response plan
In the event of a data breach, the relevant authorities and affected users will be notified within 72 hours. ANK99 has a clear Incident Response Plan in place.
Have questions? Learn about responsible gaming.
ANK99 is not just about fun gaming — we are equally committed to ensuring responsible gaming. Read our responsible gaming guidelines to help create a safe gaming environment for you and your family.